Public offer for the conclusion of a contract for the retail sale of goods remotely

(revision dated November 15, 2025)

This document is an official offer of the limited liability company "KONZERT", hereinafter referred to as the "Seller", to any individual or legal entity, hereinafter referred to as the "Buyer", to conclude a Remote Retail Sale Agreement (hereinafter referred to as the "Agreement") on the terms set out below.

1. TERMS AND DEFINITIONS

1.1. The Offer is the present document published on the Internet on the Seller's Website.

1.2. Website – the Seller's website at: https://terminatorexhaust.com/ru /.

1.3. The product is the TERMINATOR active electronic exhaust system and its components, which are available for sale on the Website in various configuration options.

1.4. An Order is a duly executed Buyer's request for the purchase of Goods selected on the Website.

2. SUBJECT OF THE AGREEMENT

2.1. The Seller undertakes to transfer ownership of the Goods to the Buyer, and the Buyer undertakes to accept and pay for the Goods under the terms of this Offer.

2.2. The name, price, package and other characteristics of the Product are determined based on the data provided on the Website at the time of placing the Order.

2.3. Description of the Product package:

2.3.1. The main kit includes: a main speaker with its own amplifier; a control unit; a contactless CAN sensor; a set of cables and mounting brackets; installation instructions.

2.3.2. The additional kit includes: an additional speaker with its own amplifier; a set of cables and mounting brackets; installation instructions.

2.3.3. Ultra kit includes: Ultra speaker; set of cables and mounting brackets; installation instructions.

2.4. The Additional and Ultra kits cannot be used separately and function only in conjunction with the Main Kit.

2.5. All information materials and images provided on the Website are for reference purposes. The seller has the right to change the configuration and design without notice.

3. THE ORDER PROCESSING PROCEDURE AND ACCEPTANCE OF THE OFFER

3.1. When placing an Order, the Buyer undertakes to provide the following reliable information: name, contact phone number, e-mail address.

3.2. After receiving the Order, the Seller contacts the Buyer to confirm the Order and sends the Buyer a payment link through the payment aggregator or an invoice, or in another convenient way.

3.3. Acceptance of the Offer (the moment of conclusion of the Contract) in accordance with art. 438 of the Civil Code of the Russian Federation is recognized as the receipt of 100% prepayment to the Seller's current account.

4. PRICE AND PAYMENT PROCEDURE

4.1. The prices of the Goods are determined unilaterally by the Seller and are indicated on the Website in Russian rubles.

4.2. Payment of the Order is made by the Buyer by 100% prepayment in one of the following ways:

4.2.1. Payment by bank card through the payment aggregator using the link provided by the Seller.

4.2.2. Non-cash transfer to the Seller's current account based on the invoice issued for legal entities and individuals. The account is valid for 3 (three) banking days. In case of non-payment of the invoice within the specified period, the Order is considered cancelled.

4.2.3. In another convenient way.

4.3. The Buyer's obligation to pay is considered fulfilled from the moment the funds are credited to the Seller's current account.

5. DELIVERY OF GOODS AND TRANSFER OF RISKS

5.1. The Goods are delivered by FSUE "Russian Post" or another transport company of the Seller's choice.

5.2. Delivery within the Russian Federation. In accordance with Article 26.1 of the Law of the Russian Federation "On Consumer Rights Protection" and Decree of the Government of the Russian Federation No. 2463, the Seller's obligation to transfer the Goods is considered fulfilled from the moment the Goods are delivered to the place specified by the Buyer.

5.3. The delivery time is approximate and depends on the deadlines set by the carrier "Russian Post".

5.4. Delivery outside the Russian Federation (International delivery):

5.4.1. The goods are delivered on the terms of CIP – Incoterms 2020. All customs duties, duties, taxes and other charges related to the import of Goods into the Buyer's country are the sole responsibility of the Buyer and are paid by him independently.

5.4.2. The Seller is not responsible for delays related to the customs clearance of the Goods.

6. WARRANTY OBLIGATIONS

6.1. The warranty period for the Product is 24 (twenty-four) months from the date of delivery of the Product to the Buyer.

6.2. The Warranty applies exclusively to manufacturing (factory) defects in the components of the Product.

6.3. Warranty obligations do not apply to the Product in the following cases::

6.3.1. Violations of the installation and operating instructions by the Buyer or third parties.

6.3.2. Carrying out an independent installation with a violation of the technology that caused damage to the Product.

6.3.3. The presence of mechanical damage, traces of opening of blocks, ingress of foreign objects or liquids.

6.3.4. Damage caused by incorrect connection to the electrical network of the vehicle.

6.3.5. Natural wear of components.

7. SPECIAL CONDITIONS, RESPONSIBILITIES AND OBLIGATIONS OF THE BUYER

7.1. Product Compatibility:

7.1.1. The Buyer has been notified and confirms by accepting the Offer that for the correct installation and functioning of the Product, a digital CAN bus is required in the car (the recommended year of manufacture of the car is 2006).

7.1.2. Before accepting the Offer, the Buyer must independently verify the technical compatibility of his car with the requirements of the Product, as well as the availability of sufficient physical space for the installation of system components.

7.1.3. The Seller is not responsible for the incompatibility of the Product with the Buyer's car if the Buyer ignores this check.

7.2. The Seller informs that the Product, if installed correctly, is connected to the standard connectors and does not change the factory operating algorithms of the vehicle components. However, the Buyer assumes the risks associated with the fact that third parties may use the installation of additional equipment as a reason to change their warranty obligations. The seller is not responsible for the warranty policy and decisions of third parties.

7.3. The Seller is not responsible for any damage caused to the Buyer, the Buyer's car or third parties as a result of incorrect self-installation or improper use of the Goods purchased on the Website. It is recommended to install the Product in certified service centers.

7.4. The Buyer acknowledges that such characteristics of the Product as "realistic sound", "timbre", "volume" are subjective evaluation characteristics and are not a sign of improper quality of the Product, provided all its components are in good working order.

7.5. The Buyer must independently verify that the use of the Product on public roads does not violate the applicable local laws in the country of its operation.

8. RETURN PROCEDURE

8.1. Return of Goods of proper quality for individual Buyers:

8.1.1. In accordance with Article 26.1 of the Law of the Russian Federation "On Consumer Rights Protection", the Buyer has the right to refuse the Product at any time before its transfer, and after the transfer – within 7 (seven) days.

8.1.2. The return of Goods of proper quality is possible only if its presentation (including original packaging, seals, labels), consumer properties, as well as a document confirming the purchase are preserved.

8.1.3. Goods with signs of installation, operation, mechanical damage or incomplete equipment cannot be returned as Goods of proper quality.

8.1.4. In case of refusal of the Goods of proper quality, the Buyer shall bear the costs of return delivery of the Goods to the Seller.

8.1.5. The return of Goods of improper quality is carried out in accordance with the procedure and within the time limits established by the Law of the Russian Federation "On Consumer Rights Protection" and the Civil Code of the Russian Federation. To confirm the improper quality, the Seller has the right to conduct a quality check (examination) The product.

8.2. The Buyer, who is a legal entity, has no right to refuse the Goods of proper quality. The exchange and return of Goods of inadequate quality is carried out in accordance with the procedure provided for by the Civil Code of the Russian Federation.

9. OTHER CONDITIONS

9.1. The official e-mail address for sending legally relevant messages and complaints to the Seller: contactUs@terminatorexhaust.com .

9.2. Dispute resolution procedure:

9.2.1. Disputes with Buyers who are legal entities are referred to the Arbitration Court of St. Petersburg and the Leningrad Region.

9.2.2. Disputes with individual Buyers are referred to the court in accordance with the legislation of the Russian Federation.

9.3. The Seller has the right to make changes to the Offer without notifying the Buyer. The new version of the Offer comes into force from the moment of its publication on the Website.

10. DETAILS OF THE SELLER

Limited Liability Company "CONCERT"
Legal address: 197046, St. Petersburg, Malaya Posadskaya str., 19-47
INN: 7813336546, OGRN: 1057813204866
Email: contactUs@terminatorexhaust.com